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Commerzbank AG

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Please enter your 8- or 10-digit user number or your 8 - 50 character login name.

You have not yet been activated or have you forgotten your login name/user number or PIN?
Please call us on +49 (0) 69 - 13626360 (Mon – Fri 8.00 a.m. – 6.00 p.m. CET) or get in touch with your advisor. Once you are activated for online banking, you will be sent your user number and PIN.

Login Name (alias)/user number
If logging in for the first time, enter your 10-digit user number (or 8-digit banking ID) in the login name/user number field. Once you have successfully logged in, you can go to Administration to issue a login name of your choice, amend or delete it, and display your user number. Once a login name has been issued, you can use it to log in or continue logging in with the 10-digit user number (or 8-digit banking ID).

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Please enter a PIN of at least 5 to maximum 45 letters, numbers or special characters.

PIN
Please enter your 5 to 45-digits PIN in this field. You can change your PIN at any time after logging in under the navigation point "Administration & Tools/Change PIN".

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Your contact to us

We are happy to provide you with information (Mon – Fri, 8 a.m. to 6 p.m. - CET):

Service Hotline (English)
+49 69 136 805 27

Service Hotline (German)
+49 69 136 263 60

Further contact options

Information for Financial Institutions

Financial Institution's clients are kindly requested to direct any service request to their dedicated FI Client Service Team or Relationship Manager.

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